My "Eames House Bird" finally arrived after 8 weeks but I was dismayed to find one of the eyes had fallen out. I decided to glue it back on myself to avoid the hassle of returning the goods after waiting so long for it. Unfortunately, in the course of the following year, the paint on the legs started to peel off. When I emailed my complaint to Voga I was asked to send photos of the fault, etc, which I did. After 6 months and no reply, I wrote again, was sent basically the same standard email reply, sent the same photos again and was then told that the guarantee was no longer valid. Considering I paid €82 for it back in 2015, it wasn't dirt-cheap and I expected the 5-year guarantee on Voga furniture to also apply to the bird. Wrong. Pathetic customer service and sub-standard quality (I was also told that Voga no longer does business with the manufacturer responsible for that product. I wonder why...)