the web site offered the best price, so even though i read all the bad reviews , of how they scratch your screen to offer you less, i though oh ill take good photos of my phone before i send it , that should protect me , (as the screen was as new as always had a screen protector on all its life ) ohh no , no ,no ,no , 2 days after sending sure enough email comes with £130 less offered for it , and a photo of a really scratched up screen , so i rings them straight away , to tell them thats not my phone and i have photos to prove it , they said send in the photos which i did , only to get a reply that id done a close up of the screen which wasnt any good (eh ???) and that they have technical people who do a better zoom in to detect scratches , what a load of bull but theyll give me £5 extra on top of the offer ive told them send my phone back and that scream had better not be in the state in the photo theyve taken or im going to the police as this is a scam and fraud i have reported them to trading standards , i advise others to do the same, you just fill in a form online on trading standards government website, cos this company wants shutting down i wont even get the cash its worth from ebay now of £240 if it comes back scratched like in the photo , it was like brand new , but feared scammers on ebay and stupidly thought it safer to use a company in the uk i was considering their sister company webuy anycar , but now knowing the con with this one, i wont be bothering how are they getting away with this? are people not reporting them to the police / trading standards what ?? i urge every one to do this, so they can be shut down