By now you’ll have read on most review channels that there is a pattern of offering marginally more money for a device than a competitor and upon receipt of the phone providing a lowball offer. This happened to me. I anticipate their boilerplate response to this review quoting their “honestly policy”. I was offered £100 less than the quote. Fine, nice try right? Return my phone please. Here’s the fun part. They send my phone via Royal Mail. The phone is lost. Obviously this not the fault of Webuyanyphone.com. So I contact them, asking to engage Royal Mail for an insurance claim. Their response? 

“As a business this is the postage we use, we send all devices back using these labels. Unless customers request to pay for it to be returned Special Delivery.
It is very rare that devices are lost in transit and are dealt with individually when this does happen.
I have checked your Trade In again now and can see it still has not moved, so I have processed a claim for you and to update you, the insurance using the Tracked 48 label, is £150.” 

Even by their own estimate, this insurance is not enough. 

I’m hardly soothed by the fact that devices are rarely lost. I have no phone and no payment. The business sends devices with considerably less insurance than required and fails to take any kind of ownership for the liability.
 
Oh, and they sign you up to some sort of McAffee rubbish too. That’ll cost you £5 a month from now.