I recently upgraded my phone and sought to sell my old one. I normally use mazuma as they have always been good but webuyanyphone offered about £45 more for trade in so I stupidly went with them. Mazuma have NEVER knocked me down on 4 trade ins. This company received my phone which was in PERFECT condition as always in full body case. They stated there were three marks on it which is a lie and knocked over £100 off the trade in price quoted. I have the original box and the wires were still in their original sleeve. I kept the original screen stickers and put them back on. I’m a geek I know but you could have nearly sold this as a new phone. To have £100 knocked off the price as well as taking a week to sort and me having to chase them, they finally gave me a knocked Down pay out. I wish I stuck with my normal trade In company. AVOID this company.