My phone was stolen by a child The child admitted but he had sent it to buy any phone they had sent him 480 for my iPhone 14pro max We contacted company sent them my payment I had made on ebay for phone sent all details of serial numbers on my box everything They agreed it was mine tbey got the child return the money which they recieved. They said it would be sent back They then sent email tbey won't return and they have kept money I am now having to get police to get the company for fraud ing me I been through he'll at 70 yrs old having phone stolen and now they doing the same Never ever use ynat company They don't ask children for ID that sell phones to them So easy for kids to steal phones not a good company needs investigating Don't use they theives themselves