They over promise on the value of your phone. Mine went down from £146 to £37. They expect a second hand phone to be as good as new to qualify for a “good” rating. Given my i/phone 11 was 5 years old they still misled me into thinking mine could be classed as good, when clearly it couldn’t. Also beware that there are hidden factors such as battery. Despite no mention of this upfront, if your battery isn’t at 100% your valuation will be seriously reduced. I would not deal with them again.
11 months ago
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