Only had the option of 3 conditions when providing condition of the phone. (Pristine/perfect, Good, Poor) to get my quote. Offered £146 for iPhone 11 after selecting good. Phone had one small scratch in bottom left corner, rest of the phone was in good condition so not in poor condition. Get an email through offering £70. Declined offer then company holds my phone to ransom saying I have to pay £10.75. Really poor and dishonest practice. AVOID.
9 months ago
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