Sent my lightly-used, well looked after Galaxy S20+ in at the quoted price of £110. No cracks, light wear on back case from 4 years of wear and tear (I used a back case cover) In reality, the only way to get the bait-quotes this site uses to lure customers in is to send in a new or near mint phone. Once they received the phone, they offered £5. I said I wanted my phone back, at which point they offered '£10 more to save [me] the hassle, bringing the total up to £15'. The metals and components alone in the phone is worth more. I paid the £10.75 to have it returned. I then sold the exact same phone in the exact same condition to CEX for £99 cash.