Sent a pristine iPhone 13 mini to them. Was always in a case and had a screen protector on it. Amended my offer from £255 to £175 because they found scratches on the case and screen - utter lies. Looks like I'll have to pay £10.75 to get it sent back. I'm sure they work on the principle that most people can't be bothered to challenge them.
9 months ago
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