Bait and Switch on price I recently sold my phone to this company and the entire experience was extremely frustrating and disappointing. It’s all a bait and switch on Price. I agreed to a certain trade-in value when I sent in my phone, but after they received it, they said that the battery life is only 79% and there’s a small scratch (phone sieste with screen protector and case) they offered me a much lower price, initially 330 and then 219. This felt like a classic bait-and-switch tactic, which is completely unprofessional. When I declined their new, lower offer, they told me I had to pay for the postage if I wanted my phone back! This is ridiculous, considering they were the ones who changed the deal after I sent them my phone. This entire process felt dishonest and like they were trying to take advantage of me. I would not recommend doing business with them unless you’re prepared to be lowballed and then charged extra if you want your device returned. Save yourself the hassle and look for a company that respects its customers and honours its agreements.