DO NOT ORDER ANYTHING FROM THIS COMPANY. Even though Dunelm have taken over, the customer service and response you receive is absolutely disgraceful. My daughters day bed was 75% damaged when we put it up. Yes they would replace the bed of course, but this means having to take another day off work unpaid to be there to receive the new one, and the inconvenience of having to take it down when we have decorated the room before the bed arrived. And the response I am getting is that they will offer me a partial refund of £30, but if you accept this then warranty on the bed will be invalidated. I have seeked legal advise from Citizens Advice Bureau and this is being reported to Trading Standards. I will keep telling people how poor your company is until I receive the £60 refund I have requested, and what I am entitled too, due to The Consumer Rights Act 2015.