I recently had my boiler repaired by WarmZilla, and the experience was excellent from start to finish. The process began with their user-friendly website, where I booked a repair in minutes. Instead of filling out a long questionnaire, I uploaded pictures of my boiler, which was quick and convenient. I received a transparent quote upfront, and WarmZilla’s 48-hour repair guarantee reassured me my issue would be resolved quickly. The communication was clear and professional throughout. On the repair day, the engineer arrived promptly and was both friendly and knowledgeable. He quickly identified the problem—a faulty pump—and had the replacement part ready to go. The repair was completed in under an hour, and the engineer explained everything in detail, even providing tips to maintain my boiler. What impressed me most was how respectful he was of my home, leaving everything clean and tidy. WarmZilla followed up the next day to ensure everything was working smoothly, a thoughtful touch that showed their commitment to customer satisfaction.