I ordered a pair of shoes and was sent the incorrect item. When I contacted customer service I was told I could always return the shoes, which I did. However, I was charged for the return on an item I did not order. When I contacted customer service again and spoke to Amanda who seemed to have an attitude telling me we were going round in circles and for that reason she would terminate the call. All I wanted was the correct shoes or a full refund to reorder the correct shoes.