Ordered pair of boots & crossbody handbag. The boots were way when they arrived and the strap on the bag looked flimsy as if it's going to break any moment. Tried to return the goods with great difficulty. To make matters worse, Wynsor World of Shoes charged me £2.99 despite giving my husband run around trying to find Hermes branch willing to take the goods. Unprofessional customer service without any consumer understanding. Stay away from this company, I will never be shopping with them again.
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