Would have given this company zero stars if I could. The bad reviews are there for a reason. They eventually admitted to losing our order after 4 weeks of trying to contact someone. It is impossible to speak with them as their live chat does not work and they do not answer the phone. Convenient don't you think. After much badgering from myself with the company I ordered from they have now said XPD have lost my order, which surprisingly enough is a very expensive item that basically is 80 kilos. How can such a big item be lost without trace? Looking back at reviews looks like they lose a lot of high price items. Now I wonder why. Would never use them again even if they paid me and will make sure I check before buying online that they are not the delivery firm. The owners should be ashamed to have their names as directors of this so called delivery company.