This courier company will damage your company reputation with not respecting the time line and not advise anybody if they have issue, they will simply not deliver or put for delivery for any day they want. They have just 1 driver that do 1 area and if they have any issue, your delivery is simply screwed......
Look out there your client won t get any time slot or text message that give them the proximate delivery date.
It will cost you more in customer service and try to get trusted from your customer, and your reputation on-line can be ruined by a unprofessional courier,
The Manager at the Depot is simply useless and not trying to find solution, you have to find solution for him and is lying to you saying he can't reorganised your delivery the next day and you'll have to wait the following weeks......That's what I call a service.....