Anthony Townsend
have waited until now to post this review as I was still under contract with XDP for a period of time after leaving there employment. This review is not posted by an aggrieved ex employee but by a concerned member of the public who wishes to bring to the attention of customers past and present the way XDP do business. I am not entirely sure how long this review will remain on this site. Rest assured that if it is removed then this review will appear on other sites to bring the general public up to speed on how XDP treat customers and there goods whilst they are in XDP's possession. XDP as they state on there website "www,xdp.co.uk" one of the largest independently owned parcel delivery networks in the United Kingdom, they manually sort parcels at all there franchise and corporate depots nationwide. At the hub based in Birmingham is where all goods are sent on a nightly basis to be manually sorted and transported back to corresponding depots the following morning for delivery. Although there are a few depots that are well managed and well run there are numerous depots that are badly run with even worse staff and dodgy working practices. In my time there I have witnessed parcels being left in depots for days on end WITHOUT any attempts to deliver. Parcels being run over by fork trucks with absolutely no care taken on customers expensive goods and the way goods will be presented to customers at the door step. I have witnessed goods being left without the signature of the consignee and then drivers forging consignee signatures. Furthermore I have witnessed customers goods being thrown from one end of depots to the other, There have been lots of XDP's customers who have left due to poor service that has been received and huge amounts of damage to their goods. XDP do not care about the end user or there customers all there interest in is making money. XDP employee highly suspicious individuals one whom I will not name on here, although I will state is the Regional Manager for Scotland has recently been liberated from the Scottish Prison Service for Tachograph offences (these offences can be searched online) this individual is now back in the employment of XDP in his old role. Subcontractors, current employees have been employed by XDP without any security clearance checks and allowed to handle customers goods and in some cases steal those goods too. XDP do employ a private security company to investigate theft however they are not in the least professional and I would seriously question there methods. Criminal actions do not just relate to workers within some of there depots, a director found himself arrested when he got in to a vehicle at the companies head office, who wilfully reversed one of his vehicles into a travellers caravan who had parked his vehicle at the back of the companies HQ. I could go on but do not want to sound bitter. This is a truthful account on the way XDP do business and I thank you for taking the time to read this. Finally I would like to add that XDP will certainly attempt to have this review removed. All of the information that I have published is true and this information is what I would wilfully repeat in court under oath if needed.
8 years ago
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