I watched the van drive by without slowing down outside my house as it was tracking and then got a photo of a junction of 2 roads as if to say it has been delivered. The courier number to call comes back as invalid, the customer services number says number changed call other number and then that number has an electronic voice which says services and hangs up.
I can't find a way to contact anyone about this so I've reported it to the company I ordered the goods from.