No communication at all when a Friday delivery slot between 1946 and 2146 didn’t materialise ( like anyone will be working that late) and I had to chase hard to get a reschedule on the Monday. Was ten minutes outside the new 2 hour slot… no biggie … BUT… refused to scan the QR code and I then received an email saying sorry the driver found I wasn’t in so it was left in a safe place. He photographed the parcel with me holding the sodding door open. And how did I manage to take this photo ?….