What went wrong is that the company I purchased wardrobes from decided to use XDP couriers who are absolutely useless. They tell you they have tried to deliver when they so obviously haven't,then they rearrange a second delivery and mess you about for hours and hours.Idid eventually speak to the delivery driver who suggested I might like to meet up and collect the wardrobe myself (I have a small saloon car) what a cheek after making me wait so long DO NOT USE XDP if you value your sanity.