If it was possible to give a minus review for this company I would. It took them three days to scan my item into their warehouse, therefore they had no idea it was there awaiting delivery. They then failed to deliver on two occasions and insisted that we were out for a third visit so they had to take our delivery back to their depot. As we were having breakfast at 08:37 we were definitely home and nobody called, also we didn't receive the missed delivery card through are letter box as their email suggested. After numerous attempts to contact them by phone and email neither of which was answered I gave up and told our supplier to cancel the order and get this shockingly disorganized company to return the order to them.