Having ordered a lawnmower from Aldi, I was extremely concerned when I read the reviews for XPD. I’d not of heard of them before but had serious doubts about my delivery. However, I received an email to say my parcel had been collected and was then in a depot. Three days later received an email saying it was out for delivery, with a 2 hr delivery slot. My parcel arrived on the right day, at the right time. I hadn’t tried to phone or email the firm so can’t comment on any lack of response. The delivery driver was very pleasant and put the parcel in my garage for me. This is my only experience of XDP but it was a very positive one.