I ordered with Wayfair a table and chairs. I was supposed to receive them beginning of June. We are 27 June and I have not received them yet. they update their tracker online and communicate to us on their website few hours before they will come.
They do not respect it otherwise that would be too handy. I had to take afternoons off, leave the office running and wait for them. They never came or can not prove they came. Then, you received an email telling you they missed you. You can not change the delivery address at all. I called their customer service (many times) some are nice, some are extremely rude. In a nutshell, if you can, avoid them at all cost. very bad company.