Agree with others that this lot feel like Hermes - I already avoid buying if Hermes are involved and now will check XPD aren't involved before I buy. I understand that there can be problems, but the frustration of being left an unfilled-in card, which had a not-in-service phone number on it, and then to not be able to speak to anyone, and an hours wait in a chat queue is not acceptable - it is not how other delivery firms perform in 2019. Got in touch with supplier which resulted in a call back promising delivery today - no delivery no contact. Absolutely taken the shine of the product I am waiting for.Consignment ZDBMNY008144