Truly hopeless. No notification of delivery until 12:30 on Thursday, telling me the delivery would be out between 12 and 2 (so could have already tried). We were out so arranged for a friend to wait... nothing arrived by 2pm so they had to go. Delivery was attempted at 5:45pm and a card was left... for a DHL delivery (so no relevant phone numbers or other contact details). I contacted them via email but still haven't had a reply, four days later. They attempted delivery again the next day, without any notification... at least this time they left a XDP card with a working number). Arranged for them to deliver the items today... and one of the parcels is now missing....