The driver was very rude. i had a product/good to return to ALDI. he was insisting that i wrapped up the produuct, an ALDI scaffold/ladder, in it's original plastic. Aldi customer service did not make this specification. I did ask them a simlar question and they said that I did not have to return the goods in it's original packing/package. 12,28pm 28/08/2019