This company are beyond useless and deserve a minus score. I was not provided with a delivery date and was therefore out when they first attempted delivery. The message I was sent advising of a missed delivery showed the wrong delivery day. Their website does not enable you to re-schedule. I emailed by depot as stated on their website and got no response. I called their number as stated on their website and sat in a never ending queue, never getting through or being cut off. I web chatted after being 22 in line and was told they had tried to make contact but my phone was off which was not the case and that I could not reschedule by web chat - I would need to wait for them to call me. No call came. I web chatted again this time 14th in line and was eventually told I could reschedule this way - I requested delivery for two days later when I would be off work only to find they had delivered that day probably whilst I was on web chat and left the item leaning up against my property. In all I probably spent 90 mins of my time chasing this company up to try to reschedule. AVOID AT ALL COSTS