Web purchase delivered by XPD (a bed frame). No advance notice of a delivery other than an email sent out of hours. We were not in because we didn’t know they were coming so they threw the bed frame over our 7ft garden wall. Luckily it was a dry day but it was damaged by the impact. No response from XPD (it’s been 5 days now) regarding our complaint. I wish I could give 0 stars!