I had a bed that was supposed to be ordered on or before 6th Jan. No contact from the company at all, and it was not delivered. Tracking says they tried to deliver on 7th and 8th - they didn't as I was in all day. No word from them since. They don't answer emails and there is no phone number to call. I have contacted amazon to ask if I can cancel my order and get a full refund. Do not use this company if you ever want to see anything you bought!