This is not my first delivery via XDP,but it is the first time I have been asked to submit a review rating what I think of their performance. The cynic in me asks if I have been asked to submit a review due to the fact I sent a sarcastic e-mail directly to my local XDP depot slating them for failing to respond to a request (via e-mail as too early in the day to contact customer services by phone)to hold parcel as unable to accept delivery at the time they said they would deliver(they notified me at 06:30 of a 09:06-12:06 delivery for that day),actually delivering to a neighbour 7 hours later than delivery window even though someone was in by that time,failing to leave a card detailing where parcel had been left and,finally,a broken promise by their customer services (when I finally managed to contact them the following day) that the delivery driver would contact me to reveal the whereabouts of my parcel. So,what do you think that I think about the service offered by XDP?