I found this company very unhelpful and as a result the item I purchased has gone back and I have asked for a refund. I presume that they are being used because they are cheap. However I suspect that my refund and associated paperwork etc will have cost the company from which I purchased more than paying a decent carrier. In future when purchasing on-line I will check who is doing the delivery and refuse to purchase from companies who do not use a reputable company for their deliveries.
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