I had a message saying my package would be delivered on the 2/06/20 between 2-4pm. Great, I thought, sadly it didn't turn up and the tracking app wasn't updated till after 7.30pm. Which incidentally was after I emailed yo see where my item was. The app then stated delivered and a hand written note saying "safe place". I was a little surprised at that as I hadn't left the house. Now ther is no way into my rear garden and my front door is directly on a public footpath. I looked around and could find nothing, so where the hell is this so called "safe place'? There is absolutely no way a package was delivered here and with no card left and no clue as to where they may have left a package (a rather large one too), what am I meant to do. Xdp don't answer emails and my retailer is at a loss too! Avoid this company at all costs. Customer service is non existent, how they are still trading is beyond me!