XDP was supposed to collect an item from me today they should have e-mailed with a time slot this morning and nothing. This is the second time that they have failed to collect this item they should have come on 12th June. I’ve been so stressed since 27th March trying to send this item back and when XDP got in touch first time I thought great a light at the end of a tunnel but as I said they didn’t turn up. So I knew second time I would probably be let down again.