For the second time we did not received our parcel despite trackin app showing it delivered.
The proof of delivery photo is blank. The fake signature photo was added today only (3 days diffenerce, date and time of upload visible in the app) after I tried several times to contact them.
Please note we have two Ring cameras outside out home, there was no delivery attempt on marked day and time, we checked recordings for the whole day.
Previous package was brought two days after delivery date, after several complaints to the sender. Parcel was dropped on the doorstep by courier who then run away without ringing the doorbel or knocking, also the box was already open then crudely glued back. The guy literally tossed it on the doorstep before running to the van, all recorded.on our and neighbors Ring camera.
As the same thing happened now, it is clearly showing that they have thieves in their team. I have no other option but to report the forgery of my signature and theft to the authorities.