Terrible customer service and they lie to get you to pay the deposit. We test drove a car, but there seemed to be a few problems which weren't found by them....we had to tell them. We were told the problems would be fixed, so we paid a deposit and we were told that the deposit would be refunded if we weren't happy and that it would be ready in a few days We waited for a phone call, and we waited and waited, tried to call several times, and we waited. In the meantime we found out that the car was not as the garage described, some spec was missing. We tried to call the garage again to check on these but still couldn't get through. It was 3 weeks later and still no car. So we looked and bought a better one from elsewhere as we needed a car quickly. Eventually the garage rang back, no apology and we told him that as it wasn't as advertised we didn't want it, it had taken so long and we weren't happy . He said he would look into a refund.....we're still waiting and have tried to call but never any answer. Do not buy from A Owen M G, they are THE8 reason second hand car sales have a bad name.