upon return from my trip (around 1pm, 20th April 2014), I called for bus pick up using the phone at the bus stop in front of the airport. The operator said he will call the bus to the terminal. After 10mins, there was no bus coming. I called again, and the operator said he will give the bus a call and get them over. Still no bus coming. I called again the 3rd time, same reply and I explained it was my 3rd time calling. After another 15mins, I decided to walk to the car park area. I saw the bus at the bus stand, the driver reading a magazine/book at his seat. I wonder what really happened to all my phone calls and requests...this is ridiculous and seems that some of the people working and manning up the Long Term Stay park services are not attending to their duty?