Made my order on the 13th Sept. Quoted 3-7 days delivery. Taking into account 2 days for a bank holiday, the order had not arrived. emailed on the 27th Sept via the online email link. got an automated response that it would be 5-7 days for a reply... no response. Called the phone number and left a message on the answer machine on the 3rd... no reply. Again, emailed to the customer services email address... no reply. Only replied when I tagged them in a twitter post. and even then a blunt reply, " What is your order number?"
My order turned up yesterday ( 06/10/23), nearly 4 weeks after ordering.
With no communication as to a delay, or items out of stock, no responses to messages sent and a rude blunt first contact back, I can not recommend this company in any way shape or form.
1 year ago
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