I was bought a ‘unique dining experience’ for my birthday last July. The selection of restaurants on offer is beyond limited, with one restaurant in the whole of London... the calibre of restaurants in very poor also, having checked Trip Advisor for reviews of the places within a relative proximity to where we live. We have two small children, and will be taking our first break in two years one week after my voucher expires so I emailed customer services to ask that they extend it by a week given that there is nothing close to our home and this would be the one opportunity we have to use it. They refused to do this without an additional £20 fee which just doesn’t seem reasonable to me. Particularly given the extremely limited number of restaurants across the country taking part in this scheme. This was a gift we were excited to receive and would have been great if it was as advertised. Sadly, it appears the business behind the scheme have lacked any uptake from restaurants, let alone ‘unique/special ones’ and are taking it out on customers that put their trust in the advertising. Shameful.
2 years ago
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Activity Superstore Ltd has a 4.03 average rating from 599 reviews

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