I was a PMP customer and as with other customers, I received a letter from ADT to say that the service had been moved to ADT. Aparently, ADT purchased PMP. The service from ADT has been terrible. If there is an issue, I spend every day chasing up the engineer arrival and when my issue will be resolved. In some cases, I wait for an engineer only to be told when he finally arrives that this is a PMP alarm system and he is unable to deal with the problem. If I had to purchase a new alarm system, it would not be an ADT one purley from the way they have treated me as a PMP customer. It says something about the service.