Great that the case was won. I would have given a Very Good rating except that there were times I did not have a clue as to what was happening, probably because nothing was. It was as if I was forgotten about, maybe an automated email service which says something along the lines of 'we haven't forgotten about you, your case is still progressing and as soon as we have any news we will be in contact', which could be sent out on a Friday should there be no contact Monday-Thursday on all live cases.
9 years ago
Air Delay has a
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