We had a year long tenancy with Alan Cooke and it was relatively seamless. Moving house is a stressful and demanding time and is rarely without any form of hiccups along the way. However, that being said, any issues we did experience were always addressed and dealt with promptly. Special mention for Gabrielle who was always to hand to deal with any enquiries, always replied quickly, and more often than not was able to deal with things via email, which suits me better as I don’t like phoning all of the time (I get enough of that at work!). An example, when our heater gave in, we alerted Alan Cooke straight away and a replacement was fitted with a few days. I highly recommend Alan Cooke for renting via, and we are sad to be leaving, however circumstances have lead us away. (Nothing to do with the service or property provided by Alan Cooke Estate Agents) Happy renting! 🏠