I am Willies' daughter, Louise Grubb and I told my husband yesterday that I wanted to contact someone at Alert1 and thank you for the wonderful response to my mothers call. Your call to me was at 4:07 and my mother, who was in congestive heart failure, was on her way to the hospital by 4:30. I may have beat the ambulance to her house by 5 or 6 minutes. I am very grateful that you were there to dispatch the ambulance because her breathing was very labored.. She is back home now and doing very well. We have a visit with her Dr. today to make sure everything is o.k. Thank you again for your quick response and also for your continued concern. Louise