The trouble was when I needed to talk to you I was too far away from either microphone: one in my bathroom, and 1 on the kitchen counter at the time. Luckily my son-in-law was at this house and could talk directly to you, and stand on the end of the driveway as needed later on. I needed help on the floor of my bedroom, and it was a 2-person job. Fortunately your people called the local ETMC and they came quickly and promptly got me back up on my feet.If I had been "Home Alone", If I had been home alone, I don't know how I would done anything buy push the button on the cord around my neck.