Hello, I am writing for my mother who is in the hospital after several falls that went undetected with your service. In fact, she falls frequently which is why we purchased your product and NONE of her falls were ever detected. She has memory issues and sometimes forgets to press her button for help... so what are we to do?? We thought she would be safe with the supposed fall protection we purchased. On one evening she did remember to press for help and told us she had to call for help three times! We are very dissatisfied and looking at other companies.
6 years ago
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