I have already left a review but feel this company is losing stars because of carpet samples. I actually found the carpet I liked and looked on line for price comparisons. It was so much cheaper with this company I couldn't believe it was the same carpet. I had a couple of questions regarding delivery which were answered straight away. I had wanted to buy locally but the difference in price was £400.00. So I would give more than 5 stars and think my local companies are charging too much. I don't often buy online I hope this helps for the low stars for carpet samples.