I placed an order with allbeauty.com on 2/22/19. I ordered the Everlasting Foundation in Beige. On 3/4/19, I received the Skin Illusion Foundation in Caramel. They sent me the wrong foundation AND the wrong color. I was asked to send pictures of the incorrect item and the invoice. I did this and am now being told that I have to return the product in order to receive a refund. This is terrible customer service! I’ll be sharing this negative experience with everyone in hopes that buyers will beware!
6 years ago
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