I had a very bad experience with them while buying a property. Initially it was said that they would charge me 2% and later an additional 0.3% was charged as 'Conveyance charges' This fee was paid unnecessarily as this particular team was extremely unprofessional (Jodannah) She didn't even know basic maths and there were lot of miscalculations. I am still after them to get a refund from the previous owner. They just speak in a very polished manner but not professional. The sales agent Henry was good and he helped us find good property. He is good. But, there were 2 there were 2 other agents in the interim(both ladies) who didn't even had the courtesy to dress professionally. Please be very clear about what they are paying them as commission by reading the T & Cs and recalculate the amounts as there can be a lot of calculation errors