Complete lack of cumin action from allure furnishings. Product didn't turn up on day I chose. Emailed allure twice, no response. Messaged on Facebook and got a response saying they would look into it the following morning. They said they only found out about delays when the customer informed them (poor communication with delivery choice then). I asked about a refund and was told it could only be issued once product returned to them when it arrived with me. I messaged next morning and got no response or even a message delivered symbol. 2 days later thought I'd check delivery status with ukmail and they had picked it up early that morning. I drove to the depot as could not afford to wait the further 3 days (this is Saturday of the bank hol weekend). Man at ukmail happy for me to take it and stated it had only been dispatched from allures warehouse on the Friday. Still had no communication from Allure apart from an email asking me to leave review and stating I would get 5% of a next order if I leave a positive one. I will never be ordering from this company again. My daughter had no bed for 3 nights(would have been longer had I not gone to the depot myself!) and my husband had used a days leave for nothing. Product did arrive in a bashed and ripped box but the contents were not damaged.