Ordered A chaise lounge and money banked next day. Email said delivery was 4 days later which was interesting as every other supplier I tried said out of stock this should have rung alarm bells. Further message said delivery delayed 3 days. Came and went with no delivery. Numerous phone calls which seemed to be via a call centre. Manager was going to ring back about no show delivery. 2 weeks down the line still no chair and requested refund not happened either. Nightmare company to deal with and company address is a business centre where I was told that they don't have an office its just a mailing address. Have now escalated the situation towards refund.