This company is borderline fraudulant. The order and delivery went fine, delivered on time. That's when it all started to go wrong. A missing piece prompted me to look at the FAQ area of the website where it tells you to email a picture of the batch number with the missing part. This I did and after 48 hours of no response I rang the helpline. It was immediately obvious that the line is not run by allure. Promised me a call back which never happened. Finally after 2 further days got through to them via Facebook where I was told they hadn't had the email. Complete rubbish as I had an automated response! Submitted again via online form and got an email 24 hours later saying it had been raised with the parts department. Three phone calls later and with no response to my emails, Facebook or calls, and I still have a missing major part. Bottom line is that I am £73 out of pocket and now I will file a court ccj against the company and contact trading standards. Never, I mean never transact with this company. Be warned. Order IN2860.
6 years ago
Allure Furnishing Ltd has a
2.8
average rating
from
165
reviews
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